Cannot connect RVN pool

[simonho17]

Hi ALL, I am new miner for RVN, i have the net-test which can connect hiveos server, however when i start mining, it show cannot connect to both pools rvn.hiveon.com:8888 and rvn.hiveon.com:9999

Anyone have face the same problem like me, please help to solve

Many Thanks

[keaton_hiveon]

Is this still going on? We’re you able to connect before?

[simonho17]

yes, it still cannot connect. I was able to connect hiveon server during mining ETH. I just change my fightsheet to RVN and use different mining tools, workers still the same .
net-test show can connect server

[keaton_hiveon]

Do you have another network you can try from? Possibly a 4g/lte one or similar?

[simonho17]

i only have this network, but i have just switch back to ETH, it works…

[keaton_hiveon]

Can you try port 7777 for the ravencoin pool?

[simonho17]

trying by two mining tools, both cannot connect the rvn.hiveon.com:7777

[Zdenko]

Same to me.

[Zdenko]

After the ETH merge, I switched to RVN, but that is impossible. Tried with several pools and miners… always the same error. Problem with pool user name. Does anyone have any advice or a solution?

[keaton_hiveon]

Show your flight sheet. Likely not using a correct wallet address

[Zdenko]

No, my wallet address is correct.

[keaton_hiveon]

Can you post a screenshot of your flight sheet?

[Zdenko]

[Zdenko]

[keaton_hiveon]

Yeah you have the wrong wallet address. Use a ravencoin address, not ethereum address.

[Zdenko]

A man learn until he lives, and a woman even longer :))
Thanks a lot for the advice.
Everything is OK now

[Zdenko]

How can I solve this?
Otherwise the Rig works normally.

[keaton_hiveon]

Just need to wait for it to show on the pool side