Gpu detected dead / now not detected post reboot

AMD Cards
1

Hi there,
Hoping for some help here.

I’ve recently (as of 3 weeks) setup a new 12 Gpu rig - fortunately until today, all has gone well.
Literally out of nowhere, my xfx 6700xt crashed and I can see a log of a reboot. On the first reboot, I stopped all miners and reverted the affected Gpu to stock OC settings. I then rebooted again, suddenly only 11 gpus are detected and the affected card seems to have vanished.

I then updated the hiveos version, tested - same
Problem.
I reverted back again - same problem.

I’ve removed the affected card, then changed the settings in hiveos to 11 gpus - booted then shut down. Then changed back to 12 gpus for a fresh added card. - same problem.

Unfortunately, this particular card is too big to test individually in my pc. (Small itx case)

Is there anything else I can do before I potentially return this card?
I’m running a octominer x12 ultra which is a riserless case with 12 motherboard pci-e slots- I’ve swapped the affected card pci-e slot with a confirmed working card and tested, everything worked fine so it can’t be a faulty slot. This also confirms that the power pins are functional.

Additionally, I’ve been using TRM - would changing algos fix this? Seems like a stupid question, but I’m super stuck!

Many thanks.

2

If you unplug all the other cards and run that one trouble card can you get any display output from it?

3

Thanks mate

Since posting, I took the card to a friends place and tested. It’s completely dead.

I guess that explains things.

Such is life, welcome to 2022 :slight_smile:

4

Should be able to rma it at least, 6700 hasn’t been out for even a year yet.

5

Yeah, I’m hoping. I sent the computer shop an email this morning to query their returns process.
What’s interesting is that they’re already asking me about whether the card was used for mining given I purchased two other cards at the same time.

Obviously I’ll deny that as I don’t want to give them reason. Either way, I haven’t altered bios and the oc settings were very conservative at 1125 core / 725 core voltage / 750 mem voltage / 1050 hiveos mem speed

And yet it still crashed and failed :joy:

6

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