I reached 93% of my payment but I stop mining on the hiveon pool, I have my wallet address but I don’t have access to it, how do we recover the money still on it? who should we contact? because the money is in the pool, thank for your help
Mining efforts prior to reaching the threshold are tied to the wallet address the efforts were mined.
If I understand you correctly, you mined to a wallet address, you can not access that wallet, and you have not reached the payout threshold.
Your best path is here, a trouble ticket should be created to follow up on:
- email to: bee@hiveos.farm
The way the mining systems run, without having personal identification of each miner/account, it is very difficult to impossible to resolve. Wishing best of luck.
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