My gpu not shown in hiveos but motherboard work well ? Can anyone tell me what the issue?

[Hassan124]

My gpu rx 580 connected with motherboard but hiveos not show the gpu.

[keaton_hiveon]

can yo show your worker overview screen from the web ui? is this monitor hooked to that gpu?

[Hassan124]

Hiveos show rig offline but the gpu is on or working. What is the issue that they show it offline ?

[keaton_hiveon]

possible your connection to the api server was lost. you can run net-test from the rig to see

[Hassan124]

After net-test this can apper and api server was lost so how i can resolve it ?

[keaton_hiveon]

youd have tto look at your network/firewall settings. you can try changing your api server to another on that list that has a decent connection

[Hassan124]

Can you ask me to change internet connection or change setting of firewall in hiveos ?

[keaton_hiveon]

firewall settings would be on your network(router/isp etc), not in hiveos. you can change your api server in hiveos to see if that helps like i mentioned

[Hassan124]

Ok, Thanks

[Hassan124]

hassan124 farm/Eth Worker 1: Error installing hive-miners-phoenixminer

Now this message is appear what to do now ?