Payout reached and no payment done

Hi,

I’ve been through the payouts FAQ.

But I don’t have the 5% stale shares. Can you please check what’s going on ?

These are the 2 wallets concerned:

https://hiveon.net/eth?miner=0xb45D8aF280443F09249A4C551cF51Aa707030B89
and
https://hiveon.net/eth?miner=0x95700846DBaf20AE5A11FC29f889b1E72a866220

By the way how can we really decrease the percentage of stale shares?

Thanks in advance.

Y.

It is not only the average that needs to be ok. This definitively has you locked :slight_smile:
image

Please contact support on email/discord/telegram

Thanks!
Y.

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